Frequently Asked Questions

What information is available on the CompareMaine website?

Users can compare the average cost of over 240 procedures at over 150 healthcare facilities and hospitals. The information used to calculate the average cost is from claims data collected by MHDO (as required by law) from all licensed health plans in the State and third-party administrators. The cost data on this site come from a review of over 19 million claims from 42 health insurance plans insurance plans that covered health services provided in Maine from October 1, 2014 through September 30, 2015 from the State of Maine's all-payer claims database (APCD). However, because these analyses are based on claims data, they do not reflect payments for procedures and services provided to uninsured people. At this time, these analyses also do not include people with Medicare or Medicaid (MaineCare). After these claims were excluded, a total of 9,262,764 claims from 40 payers remained in analysis.

Is the cost on CompareMaine the price I will pay?

No. The costs on CompareMaine represent median payments. They are meant to serve as a point of comparison. In order to find out your actual payment, please contact your insurance company. If you do not have insurance, please contact the facility that you are interested in. When contacted directly, facilities often report their charges which may be higher than the actual payments they receive from insurance companies and patients.

How do I know if I'm looking up the correct procedure?

We provide information on common procedures using CPT codes, along with user-friendly procedure descriptions. A CPT code is a five-digit code used by healthcare providers and medical facilities to identify medical procedures. CPT codes distinguish procedures from one another, such as a CT of abdomen with dye (CPT 74160) and a CT of abdomen without dye (CPT 74150). To get an accurate average cost, you can ask your provider for the CPT code for your procedure. The information provided on CompareMaine is intended to support conversations that you have with your medical provider. There may be additional services or procedures that you receive along with a given procedures that can change the cost.

What information will be available in later releases of the CompareMaine website?

Future releases will include additional medical procedures and facilities.

CompareMaine reports average cost amount. What does this mean?

The average cost amount reported in CompareMaine is the average payment to the provider for a procedure based on the claims data collected by the MHDO. We calculate the average using the median, the middle number of a range of numbers ordered from lowest to highest. The average cost amount represents the amount paid by the insurance company and the patient's out-of-pocket costs. Your individual out-of-pocket costs depend on the type of health insurance coverage you have. In the Resources section, you'll find links to several Health Insurance Cost Calculators; these include cost calculators that provide more accurate estimates of out-of-pocket costs for members.

Why is the cost for the same procedure so different from one provider to another?

This is called cost variation. Research shows that there is no correlation between cost and the quality of the procedures and services provided, yet costs can vary widely across the state. A provider or facility will provide the exact same procedures and services, but will determine a pricing structure based on the amounts that insurance companies agree to pay, the complexity of their patients, administrative costs, etc.

How does this information help me make better decisions?

CompareMaine shows the average costs for common medical procedures by health care facility and hospital and how those costs differ around the state. This information gives consumers a starting point to begin conversations with their providers and/or health plans. To determine your specific out-of-pocket expense for a procedure, you'll need to contact your insurance company. We are also interested in your feedback, so please take a few minutes to complete the survey and tell us what you think.

Is this website useful to individuals without health insurance?

Yes! A provision in the Affordable Care Act addresses what hospitals may charge individuals eligible for financial assistance for emergency and medically necessary care: “Section 501(r)(5) requires a hospital organization to limit amounts charged for emergency or other medically necessary care that is provided to individuals eligible for assistance under the organization’s financial assistance policy to not more than the amounts generally billed to individuals who have insurance covering such care.” The cost information presented on CompareMaine is the average amount paid by insured individuals and their health insurance companies for a variety of procedures.

Do imaging costs include both the facility and professional fees?

Yes, we understand that some facilities provide both the facility and professional components of an imaging procedure while other facilities only provide one component. To facilitate comparison for consumers we include both components in the cost estimate. For example, if a facility only provides the facility component we find the matching claim for the professional component in the data to derive the total payment.

Do blood laboratory services include costs for the blood draw?

Yes, the median cost estimate for labs includes the costs to take (for example, blood draw codes) and transport the sample, when applicable.

I'm having trouble understanding the information on the site. Who should I contact?

Please visit our Contact page. Use the Contact Form to let us know how we can reach you and any questions you may have.

How can I provide feedback on the site?

We appreciate your feedback, so please take a few minutes to complete the survey and tell us what you think.